IHQ Inspection Hébergement Québec

DID YOU KNOW?

Under the Tourist Accommodation Establishments Act anyone who offers accommodation
for rent to tourists without holding a classification certificate COMMITS AN OFFENCE



Our mandate

Our MANDATE

The Minister of Tourism has given us the mandate to carry out an inspection program to enforce the Act and Regulation respecting tourist accommodation establishments for the “hotel establishments,” “tourist homes,” “bed & breakfast establishments,” “resorts,” “youth hostels,” “educational institutions” and “other accommodation establishments” classes.

Our Duties
• identifying illegally operated establishments;
• following up on reports of illegally operated establishments;
• conducting the required validations to determine whether establishments identified or reported are legally operated;
• issuing notices of offence;
• forwarding these cases to investigators at the Ministère du Tourisme for follow-up by the Directeur des poursuites criminelles et pénales.

Our ACTIONS

Under the inspection mandate assigned us by Tourisme Québec, we are committed to acting transparently. The following tables list the actions taken and results obtained since July 1, 2016, when the agreement was signed with the Ministère.

NOTICES OF OFFENCE

392 notices of offence have been issued to date1
     17 are pending processing
52 cases have been forwarded to Ministère du Tourisme investigators to be sent to the DPCP2

1 Individuals issued with a notice of offence have 10 days to contact the CITQ or withdraw their rental offer.

2 Director of criminal and penal prosecutions.


REPORTS AND IDENTIFICATIONS (1339)
Of the 1077 reports received and 253 identifications by Inspection Hébergement Québec (IHQ) between July 1, 2016 and December 4, 2017:
353 obtained a certificate
62  are in the process of opening a file
700 were rejected:
           withdrew their offer to rent (189)
           not applicable (101)
           cases could not be processed (410)3
155 are being processed


3 Could not be processed because:
• the offer to rent could not be found in the media or on advertising platforms;
• incomplete or mistaken report form submitted anonymously.


Documentation

Act and Regulation respecting tourist accommodation establishments

Guide to interpreting the Act and Regulation

 
This notice slipped into the mailboxes of establishments offering tourist accommodation for rent informs operators of their obligations.

Contact


E-mail : info@ihquebec.com


IHQ Inspection Hébergement Québec

To check whether an establishment has a classification certificate,

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